Automotive & DealershipsShowroom content, service reception and owner feedback, aligned.
Dealer groups can use Nexus Signage for showroom and service-lounge screens, Nexus Queue at service reception and Nexus Surveys to hear from customers after a visit.
The challenge
What gets in the way today
Model launches and offers must reach every showroom screen at once.
Service reception becomes congested when many customers drop off vehicles at the same time.
Customer satisfaction is hard to compare between dealerships in the group.
How Nexus Cloud helps
What teams can use Nexus Cloud for
Each use case is labelled with the product that serves it, so you can start with the one your locations need.
Nexus Signage
Showroom launch content
Schedule model launches and offers to showroom screens across the dealer group.
Nexus Signage
Service-lounge screens
Show service information and current offers to customers waiting in the lounge.
Nexus Queue
Service reception queue
Customers dropping off vehicles take a ticket and are called to a service desk in order.
Nexus Surveys
Sales and aftersales feedback
Ask customers to rate sales or service visits by QR code or kiosk, compared dealership by dealership.
Who it's for
The teams behind the experience
- Dealer Principal
- Group Aftersales Director
- Head of Marketing
- Customer Experience Manager
Products in this industry
Products for Automotive & Dealerships
- Nexus SignageDigital Signage ManagementDesign, schedule and publish content to screens across every location, and see what each screen is playing.
- Nexus QueueQueue and Customer Flow ManagementOrganise how customers arrive, wait and are served, from the first ticket to the service counter.
- Nexus SurveysCustomer Feedback and Experience MeasurementCapture feedback at the moment of service, by kiosk or QR code, and measure the experience location by location.
Questions
Frequently asked
Can it connect to our dealer management system?
Dealer-management system requirements are reviewed during the consultation, before any commitment.
Can each dealership use only what it needs?
Yes. Products can be adopted separately, for example Nexus Queue at service reception only, within the same console and sign-in.
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Service centres with orderly visits and measured service.
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For system integrators, resellers and distributors
Deliver Nexus Cloud projects in Automotive & Dealerships
Partner with Nexus Cloud to deliver customer-experience projects for the organisations you serve.