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Nexus Cloud · Unified Experience Platform

One Platform.
Every Experience.

Nexus Cloud is the Unified Experience Platform for organisations that serve people in physical places. Nexus Signage, Nexus Queue and Nexus Surveys work from one console, with one sign-in.

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Calm double-height reception lobby with oak panelling, a black stone reception desk and a wall display; a guest walks in as a visitor checks in
Screen Manager: every screen and what it is playing (Nexus Signage design)
Nexus Signage Screen Manager

The platform

One console. One sign-in.
Three products.

What people see on your screens, how they are served and what they tell you afterwards: three products your teams run from the same console.

Your team's side

Nexus Signage

See every screen and what it is playing, then choose new content from templates, media and playlists.

  • Screen ManagerBrowser
  • Set content to a screenBrowser
  • On screenFictional example campaign
Explore Signage

Screens: Nexus products with fictional demo data.

Screen Manager
Screen Manager: every screen and what it is playing (Nexus Signage design)
Set content to a screen
Setting content on a screen from templates (Nexus Signage design)
On screen
CASSARAHOTELS & RESORTS
Cassara Bay

Stay a little
longer.

Sea-view suites, slow mornings and evenings that run late.

Ask at reception

And your customer's side

The display, the ticket kiosk and the feedback tablet, each run by its own Nexus product. Choose a product above to highlight it.

A display, a self-service kiosk and a tablet on a dark studio set
Display: a fictional example campaign published with Nexus Signage. Kiosk and tablet: Nexus Queue and Nexus Surveys.

Nexus Cloud console

Sign in once.
Run every product.

One console
Manage Nexus Signage, Nexus Queue and Nexus Surveys from the same place.
One sign-in
Your team signs in once to reach every Nexus product they use.
Your choice of products
Start with the product you need and add the others when you are ready.
Book a DemoExplore the products

One account reaches every Nexus product your team uses.

Products in practice

What each product
does every day

Signage runs what people see, Queue organises how they are served and Surveys captures what they tell you. Here is each one from your customer's side.

01 · Digital Signage Management

Nexus Signage

Design, schedule and publish content to screens across every location, and see what each screen is playing.

  • DesignTemplates and a visual designer for on-brand screen content.
  • SchedulePlaylists and time slots for every screen group.
  • Publish and monitorPush content to screen groups and see what is live.
Explore Nexus Signage
Fictional example campaigns of the kind teams publish with Nexus Signage: landscape and portrait screens, each with its own content.

02 · Queue and Customer Flow Management

Nexus Queue

Organise how customers arrive, wait and are served, from the first ticket to the service counter.

Explore Nexus Queue
  • ArriveCustomers take a ticket for the service they need.
  • WaitA clear place in line and clear calls to the right counter.
  • ServeStaff call the next customer and manage the flow at each counter.
  1. Ticket kiosk: choose a service (Nexus Queue design)

    1Choose a service, take a ticket

  2. Waiting-area board: now calling (Nexus Queue design)

    2Wait and watch the board

  3. Counter display: now serving (Nexus Queue design)

    3Go to the counter that calls you

Nexus Queue kiosk, waiting-area board and counter display with fictional services and ticket numbers.
  1. Survey welcome screen (Nexus Surveys design)

    1/3Welcome

  2. Rating question (Nexus Surveys design)

    2/3Rate the visit

  3. Thank-you screen (Nexus Surveys design)

    3/3Thank you

Nexus Surveys respondent screens on a counter tablet.

03 · Customer Feedback and Experience Measurement

Nexus Surveys

Capture feedback at the moment of service, by kiosk or QR code, and measure the experience location by location.

  • AskShort surveys at kiosks or by QR code, while the visit is fresh.
  • MeasureSatisfaction scores by location and by service.
  • ImproveSee where experiences fall short and act on it.
Explore Nexus Surveys

One visit, step by step

One visit to a service branch

Follow one customer through a telecom service centre. Each moment is handled by one Nexus product on its own, so every location deploys only what it needs.

Telecom service branch at dusk with a large display wall, service counters and a self-service kiosk; an advisor helps a customer
01 · Nexus SignageCampaigns and branch information on the large display

Kiosk, lounge display and tablet: Nexus Queue and Nexus Surveys with fictional services and ticket numbers. The large display plays a fictional campaign published with Nexus Signage.

Across your environments

Different places.
The right product for each.

Stores, clinics, offices and hotels each need something different. Here is where each Nexus product does its work.

Flagship store with travertine floors and plaster arches; an associate helps a customer choose a vase while another customer pays at the counter

Retail & Shopping Centers

The same campaign in every store, on time.

Nexus Signage

Campaign rollout across stores

Design a promotion once, schedule it by store group and publish it to every screen in the estate.

Retail with Nexus Cloud
Calm clinic waiting hall facing a planted courtyard; a receptionist greets a visitor while others wait

Waiting-area board: Nexus Queue design with fictional clinic services

Healthcare & Medical Facilities

A clear wait from reception to the right desk.

Nexus Queue

Reception and pharmacy tickets

Patients take a ticket for reception, pharmacy or laboratory, and are called to the right desk in order.

Healthcare with Nexus Cloud
Headquarters atrium with a black steel staircase, concrete walls and a wall display; colleagues talk and work

Corporate Offices

Every office hears the same news.

Nexus Signage

Company news on office screens

Publish leadership messages, announcements and campaigns to lobby and floor screens across every office.

Corporate with Nexus Cloud
A guest with a suitcase uses a tablet at a travertine hotel reception desk in warm evening light

Tablet: Nexus Surveys language choice

Hospitality & Hotels

Hear from guests while they are still with you.

Nexus Surveys

In-stay guest feedback

Invite guests to rate their stay or a meal by QR code or kiosk during their stay.

Hospitality with Nexus Cloud

Why Nexus Cloud

Built for organisations with many locations

Each location uses the products it needs, and they run the same way from one console.

  1. Built for many locationsMade for organisations that run branches, stores, clinics, campuses or offices and want each one to work the same way.
  2. Start with one productWhat people see on your screens, how they are served and what they tell you afterwards. Start with one and add the others when you are ready.
  3. Your experience platform. Your deployment choice.Nexus Cloud is offered as a cloud deployment or installed on premises, according to your organisation’s requirements.
Illustration: each location uses the products it needs, managed from the same console.

Industries

One platform across sixteen industries

Choose your sector to see which products fit, what teams use them for and how they look in place. Each industry uses only the products that make sense for it.

All sixteen industries

Retail & Shopping Centers selected. All sixteen industries.

Industry 1 of 16

Retail & Shopping Centers

Keep every store on the same campaign, on time.

Nexus Signage illustrative design: Screen Manager: every screen and what it is playing

Products that fit

Central marketing and store operations teams publish promotions to in-store screens across the estate and hear from shoppers before they leave. Where stores run service counters, Nexus Queue organises the wait.

What teams can use it for

  1. Nexus Signage

    Campaign rollout across stores

    Design a promotion once, schedule it by store group and publish it to every screen in the estate.

  2. Nexus Signage

    Messaging that follows trading patterns

    Plan morning, weekend and seasonal content in advance, so screens change with the trading day rather than with staff availability.

  3. Nexus Signage

    Know what each screen shows

    Check from head office what every store screen is playing, instead of relying on photos or store-manager confirmation.

  4. Nexus Surveys

    Shopper feedback at the exit

    Ask a short question by kiosk or QR code at the till or exit, and compare satisfaction store by store.

Explore Retail & Shopping Centers

For enterprise buyers

See it with your locations in mind

A demo is a working session about your organisation, not a generic tour.

What a demo covers

  1. Your locations and goalsWe start with your sites, the teams who run them and what you want to improve.
  2. The products that fitWhich of Nexus Signage, Nexus Queue and Nexus Surveys suit each kind of location.
  3. The consoleHow your teams sign in once and run each product from the same console.
  4. A rollout approachHow a rollout across your locations would be planned, step by step.
  5. Your deployment modelCloud or on premises, and what your IT team will want to review.
Book a DemoContact Sales

Showroom

Hotel

Workplace

Fictional example campaigns for different kinds of organisation, with invented brands.

For channel partners

Bring Nexus Cloud to the organisations you serve

  • ResellersAdd Nexus Signage, Nexus Queue and Nexus Surveys to your portfolio.
  • DistributorsBring Nexus Cloud to the organisations in your market.
  • System integratorsDeliver Nexus Cloud as part of the customer-experience projects you run.
Become a Partner

Questions

Questions about the platform

What is a Unified Experience Platform?

Nexus Cloud is a Unified Experience Platform of three products, Nexus Signage, Nexus Queue and Nexus Surveys, which share one console and one sign-in.

Do the three products share one sign-in?

Yes. The three products share one console and one sign-in.

Can we deploy Nexus Cloud on our own servers?

Your experience platform. Your deployment choice. Cloud or on-premises, according to your requirements. We confirm the deployment design for each product with your IT team.

Can we start with one product and add the others later?

Yes. Each product works on its own. You can add the other Nexus products later, in the same console and sign-in.

Can partners resell and implement Nexus Cloud?

Resellers, distributors and system integrators can bring Nexus Signage, Nexus Queue and Nexus Surveys to their customers. Become a Partner to start the conversation.